• Payments for services must be made in advance of any training session taking place.
• Payments must be made via PayPal or bank transfer.
• Sessions that are paid for must be used within 30 days.
• Vlad Dimov requires 24-hour notice for cancellation of personal training session. Failure to do so will result in being charged in full for the session.
• If Vlad Dimov needs to cancel or re-schedule a session within the 24-hour period, the next session will be delivered free of charge.
• If you are unable to continue with your purchased training sessions for any medical reasons, Vlad Dimov may refund you the difference providing you submit a letter from your doctor, clearly stating your reasons for your condition or conditions restricting exercise. Vlad Dimov will only refund personal training sessions under these circumstances.
• If you decide to work with another personal trainer, you will not be refunded for any unused sessions.
• If Vlad Dimov is away on holiday or sick, you can freeze your training until Vlad returns from his holiday or absence. No refunds will be given under these circumstances.
• In the unlikely event of Vlad ceasing to operate as Personal Trainer, refunds for any unused sessions will be given.
• If you are late for your training session, your session length will be deducted accordingly.
• If you are more than 30 minutes late, the session may be cancelled and you will be charged for the full session.
• If your trainer is more than 10 minutes late for the session, you will receive one hour of free personal training.
Duty of Care
• If you experience any pain, nausea or discomfort during a session, please notify Vlad Dimov immediately so that he can take appropriate action.
• Health concerns may arise that require further detail from your physiotherapist, doctor or health professional. Should this occur prior or during your session, Vlad Dimov may request assistance in obtaining any information needed.